The Open-Source Ticket System for Everyone
OFORK Service and Process Management
The comprehensive platform for service and process management
100% Open Source
OFORK is a web-based, intuitive service and process management platform.
IT, customer service, HR, or facility management – with OFORK, you deploy services and processes faster and significantly take the pressure off your team.
By easily tailoring the system to your specific needs and automating workflows, you achieve a lasting increase in service quality.
In doing so, you maintain full ownership of your data, minimize risks, and optimize your cost structure
OFORK is 100% open source, making it permanently license-free.
Streamlined and simple service management with OFORK
OFORK provides all the tools and features necessary to build and deploy the exact service management solution you need, whether for help desk, customer support, or any other use case.
Open-source and free
Zero ongoing license fees for the ticket system—today and tomorrow.
On-premises or hosted by us
Deploy OFORK on the server of your choice
100% BUSINESS SUPPORT
We drive your service management project to success
As a dependable partner, we provide expert individual consulting, offer reliable support for the deployment and customization of OFORK, and ensure seamless operations together.
Powered by our proprietary AI – Kim brings efficiency to your OFORK.
100% Data Privacy – your sensitive data stays with you.
Rethinking the ticketing system:
OFORK integrates Agentic AI into real-world service workflows
OFORK takes the classic ticketing system further by introducing a new way to manage processes.
Using the new Process Autopilot, OFORK generates workflows through Kim AI or lets you upload existing BPMN files.
You can then refine and expand these templates, adding specific actions to every stage of the process.
Human-centric AI:
AI supporting people, not replacing them.